• VirtualVocations
  • $59,240.00 -91,480.00/year*
  • Hampton, VA
  • Customer Service/Call Center
  • Full-Time
  • 903 Enterprise Pkwy

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A healthcare technology company has a current position open for a Remote Tier II Help Desk Representative.Must be able to: Provide second-tier help desk support assistance to the established Enterprise Service Desk (ESD)Log help-desk tickets into the appropriate existing workload management tracking systemRespond to email and phone inquiries from the ESD Helpdesk or customerQualifications for this position include:May be required to attend infrequent or yearly meetup with company or other governing staffBachelor's Degree in computer science, business, engineering or technical discipline5 years of experience in a professional work environment (13 years if degree requirement is not met)Knowledge and experience in VA systems
Associated topics: desktop, help, help desk, information technology, information technology analyst, information technology support, pc, support analyst, technician, technician iii

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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