clerical | Help Desk Analyst in Minneapolis, MN

Help Desk Analyst

  • TEKsystems
  • $59,555.00 - 97,770.00 / Year *
  • 2105 Archer Ln N
  • Minneapolis, MN 55447
  • Full-Time



Our client is looking for a Help Desk Analyst to join their team for a 6month+ contract with the potential for extension! This position sits in Plymouth, MN.

Top 3 Skills:

  1. 3-6 months on a help desk or experience working in a call center environment
  2. High School Diploma/GED required, Technical Degree preferred
  3. Experience is MS Office Suite and experience working in a metric-based environment

What will this person do? This person will serve as the first technical point of contact for the client's customers from the State, District, and School levels. This position is responsible for providing professional, high level customer service, by delivering technical information and instruction to resolve issues related to test administration, reports, client specific testing policy, personal computers and networks that relate to the client applications.




About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 ###-#### or email accommodation@teksystems .com for other accommodation options.


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.