• Robert Half Technology
  • $56,900.00 -87,730.00/year*
  • Marietta, GA
  • Customer Service/Call Center
  • Full-Time
  • 4085 Hillwood Point NE

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Ref ID: 00900-#######733

Classification: Help Desk/Tech Support II

Compensation: $23.00 to $26.00 per hour

Robert Half is currently hiring for a help desk analyst. If interested, please apply with your resume to [Click Here to Email Your Resum] The IT Help Desk Consultant is responsible for providing subject matter expertise with service level agreements (SLAs). In addition to being a senior-level Help Desk detail oriented, the ideal Consultant will have an understanding support for clients of varying industries in the metro Atlanta area. This individual is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues and is accustomed to leveraging technical training opportunities to improve their skills. Candidates must be efficient and focused with a strong motivation to learn new technologies, management and maintenance processes.
This position requires a minimum of three years of service desk experience, excellent knowledge of software and hardware. Microsoft Certifications, CompTIA certifications or Cisco certifications. Experience working with multiple ticketing systems. Knowledge of Windows 7, 8 and Windows 10. MAC OS experience is preferred but it is not required. Strong computer and peripheral networking issues. Interpersonal skills required to effectively communicate with users and vendors. Passion for teamwork, continuing education, problem solving and exceptional customer service. Must be well spoken, outgoing, organized, detailed-orientated, dependable and flexible.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people ? it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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