The Department of Chemical Engineering is seeking a highly motivated, detail oriented individual to provide administrative support to the undergraduate program. This position will serve as a first point of contact for both internal and external customers. Responsibilities include but are not limited to: manage and maintain confidential student records. Review transcripts and degree audits resolve problems and assure requirements for degree are met. Process student petitions and update student degree audit reports from approved petitions. Provide administrative support for the undergraduate coordinator including preparing correspondence, handling confidential issues, corresponding with students and coordinating undergraduate advising. Serve as point of contact for undergraduate students for scheduling and other academic functions. Prepare and process registration and drop/add materials, schedule semester courses, classrooms and final exams and evening exams. Coordinate events for family visits, Spend A Summer Day and New Student Orientation. Create and maintain various databases. Compile academic reports using the Penn State Data Warehouse to collect and analyze student data. Assist in preparation of course proposals. Process scholarship awards via eSteward. Coordinate and manage student rating of teaching effectiveness. Provide support for ABET. Typically requires a High School diploma or higher plus three years of related experience, or an equivalent combination of education and experience. Experience with student records, iTwo, LionPath, CollegeNet, WorkLion, GRADS, DocFinity, University Data Warehouse, and knowledge of University student policies strongly preferred. Knowledge of university policies and procedures related to students and FERPA guidelines preferred. Excellent verbal and written communication skills and a demonstrated commitment to providing exceptional customer service is essential. Must have ability to be a team player, handle multiple priorities with attention to details.