Job Description: ? Work closely with internal sales team, account managers, internal partners and insurance carriers in managing our broker and client relationships. ? Assist the account managers with employee enrollment forms and implementation of new business. ? Gain knowledge of insurance products including but not limited to: dental, life, disability, vision, accident, critical illness and medical. ? Provide prompt, efficient, high quality service to our broker partners and clients. ? Assist in managing the Customer Service email for incoming service requests. ? Support the Renewal Specialist for reporting and system updates. Required, Knowledge, Skills and Abilities: ? Must be able to work in a fast-paced environment. ? The ideal candidate will be comfortable with all methods of communication: in person, phone and email. ? Must have the ability to learn quickly. ? Experience working with excel and the Microsoft Office Suite. ? The candidate has a sense of urgency and takes pride in their work. ? Must be comfortable in a team environment. ? Must have the ability to articulate solutions to customer service issues. The qualified candidate should have the following: ? Insurance carrier experience is not required but preferred ? Self-motivated and goal oriented ? Strong organizational, time management and follow-through skills ? Highly proficient in the basics of Microsoft Excel and Word ? Excellent communication skills both written and verbal ? Undergraduate degree (Preferred, but not required) ? Desire and ability to continually learn new products and services ? Life and Health license preferred or willing to become licensed within 180 days of employment
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.