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Responsible for processing servicing loan documents, in paper and image format, and load them into the document management system to optimize business processes, meet regulatory requirements and customer care needs.
Essential Job Functions:
Track, sort and open incoming servicing mail and documents received from other sources.
Responsible for preparing, scanning, quality checking document images and proper transfer of batches.
Responsible for identifying correct borrower loan number and cross-reference with name & address in LoanServ.
Load document images to electronic document repository database - EDMS and accurately categorize/index.
Create CIT flag in LoanServ notifying responsible business unit of document upload.
Process and route exception documents.
Prepare document batches for short term storage and retrieve when necessary.
Aid in the disposition of documents process.
Responsible for daily user maintenance of equipment.
Other Related Duties:
Performs other related duties as assigned.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education and/or Experience:
High School Diploma or GED required
Experience with document scanning and indexing, some cash management or accounting knowledge preferred but not required.
Proficient in Excel and knowledge of various file formats.
Freedom Mortgage is a privately held, full-service residential mortgage lender licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands. We are one of the largest and fastest-growing privately held mortgage companies in the country, as well as a top 5 residential lender in the USA. Freedom Mortgage currently services more than 200 billion dollars in loans. And we are continuing to grow! Freedom Mortgage is proud to be recognized by Inc. Magazines, Inc. 5000 rankings for the fastest growing private firms in the nation for five consecutive years (2013-2017).
Freedom Mortgage has over 4000 employees and offices nationwide. Locations include suburban Philadelphia (multiple sites in Southern New Jersey and Fort Washington, PA) and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers in Melville, NY; Orlando, FL; San Dimas, CA; and Tempe, AZ.
Freedom Mortgage team members enjoy our total rewards program, including excellent benefits, perks, business casual dress, rewards programs, training, development and career opportunities. Community spirit is one of our shared values and Team Freedom Cares is our philanthropic arm helping us get involved in the communities in which we operate. Learn more about us and apply!
Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767
Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
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