• Colyar Technology Solutions
  • $53,680.00 -80,110.00/year*
  • Phoenix, AZ
  • Customer Service/Call Center
  • Full-Time
  • 21412 N 19th Ave

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In the USDA Child Nutrition and Food Distribution Programs, people matter.

That's why here at Colyar Technology Solutions (CTS) we're always looking for exceptional people - people who will challenge us, make our team stronger, smarter and complete. People who know how to roll up their sleeves and tackle the job at hand; who go the extra mile to get the job done - and done well.

At CTS, we are looking for employees to connect the world through the power of technology - and we offer support, a strong culture, a collaborative workplace and the opportunity to thrive. CTS brings together people, government, and technology to enable success.

Who are we looking for? Maybe it's you.

The Role

CTS is looking for a Help Desk / Administrative Support I to join our amazing team.

The Duties

Under the direction of a manager:

Answer customer support calls

Answer company calls and direct the caller(s) to the correct person

Document calls received in call tracking software

Skills You Have

1+ years of experience answering customer support calls

Strong working knowledge of Microsoft Office Products

Strong oral and written communication skills

Excellent customer service skills

Eager to learn and able to learn quickly

Ability to provide administrative support to management team

oSchedule travel

oExpense report preparation

oDocument meeting notes

oOther duties as assigned

Experience in federally funded USDA Child Nutrition and Food Distribution Programs is a plus but not required

Building on a reputation for success that is more than 25 years in the making, Colyar Technology Solutions utilizes cutting-edge information technology, as well as proven program and project management methodologies, to help our clients manage complex government programs. Offering a strong suite of cloud, web-based software applications in a Microsoft development environment, our presence as a preferred partner of choice in our industry is made possible by a talented team of professionals who enjoy working for a company that prioritizes its people. Our software is utilized by over half the nation, including over 31,000 institutions.

We proudly offer:

  • Highly competitive compensation
  • Continuous career support and professional development opportunities
  • Generous paid time off
  • Comprehensive health and dental insurance
  • 401(k) retirement savings with safe harbor match
  • Work/life balance rewards

Associated topics: client, information technology analyst, information technology support, network, support, support specialist, technical, technician, technician i, technician ii

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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