In the USDA Child Nutrition and Food Distribution Programs, people matter.
CTS is looking for a Help Desk / Administrative Support I to join our amazing team.
Under the direction of a manager:
Answer customer support calls
Answer company calls and direct the caller(s) to the correct person
Document calls received in call tracking software
Skills You Have
1+ years of experience answering customer support calls
Strong working knowledge of Microsoft Office Products
Strong oral and written communication skills
Excellent customer service skills
Eager to learn and able to learn quickly
Ability to provide administrative support to management team
o Schedule travel
o Expense report preparation
o Document meeting notes
o Other duties as assigned
Experience in federally funded USDA Child Nutrition and Food Distribution Programs is a plus but not required
Building on a reputation for success that is more than 25 years in the making, Colyar Technology Solutions utilizes cutting-edge information technology, as well as proven program and project management methodologies, to help our clients manage complex government programs. Offering a strong suite of cloud, web-based software applications in a Microsoft development environment, our presence as a preferred partner of choice in our industry is made possible by a talented team of professionals who enjoy working for a company that prioritizes its people. Our software is utilized by over half the nation, including over 31,000 institutions.
We proudly offer: