New Service Desk Manager/Help Desk Manager full-time employee position, to ensure the help desk staff provides the highest quality service to the user base. The salary is to 85k. * Responsibilities include ensuring that end users are provided prompt and accurate Help Desk support. * Manage the Help Desk staff including hiring, performance evaluations, mentoring, etc. * Cultivate a high-caliber service environment. * Ensure the Help Desk staff provides excellent customer service, and that user issues are addressed promptly and with efficiency. - provided by Dice Service Desk Manager, Help Desk Manager
Associated topics: assistance, client, deskside, help desk, information technology analyst, support specialist, technical support specialist, technician, technician iii, technician iv
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.